Master Sponge - Your Reliable Sponge and Foam Products Supplier
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Privacy Notice

Your privacy is important to us. It is MASTER SPONGE’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.spongesupplier.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 April 2014.

Our sampling service, giving you the opportunity to properly evaluate products to check and confirm with the material, sepcifacation and quality whether they meet your needs before you place the formal order.

Sampling lead time will normally take 2~7 days. And you will receive the product samples around 7~14 days.(ship by DHL/Fedex/UPS/TNT/EMS)
Whatever you need, contact us and we will be pleased to help. ×
Our sales team works closely with you to understand your products, business and vision. We review both internal and external factors, from product information to environmental factors involved in production, packaging and testing requirements. We form well considered opinions as a basis for recommending, improving and strengthening your products, before choosing the right format and manufacturing base.

Once our sales team has gathered all the information we then hand the project over to our sourcing team who will look carefully at the project needs and objectives to find the right location to manufacture the goods. They will look at issues of price, quality and delivery times before making a decision.

International companies also require a high standard of social, ethical and environmental compliance which must be passed on to their customers. We pride ourselves on only using factories that can pass social, ethical and environmental compliance audits, carried out by recognized international testing companies. ×
Within our company we have a vast understanding of client’s requests involving packaging. From designing detailed items to undertaking in-depth solutions we offer brand awareness with complex ideas to help improve packaging so your customers feel they have been offered creative and informative solutions. Master Sponge always considers the environmental impact of materials used in packaging and researches new and improved ways of communicating the message to the end user.

We are able to offer a variety of different packaging options, such as PP bag with coloured card, PE bag with colored card, Blister (Clamshell), PVC box, etc, your logo and company name are able to be placed on the packaging, and/or on products as well.

Master Sponge can therefore offer a full through the line service from designing and developing new products, through the stages of mass production, packing and delivery to the clients doorstep. ×
At Master Sponge we understand the need for strict quality guidelines to be imprinted into our organizational structure. China has a distinct lack of professionalism when it comes to issues of quality. With our quality control office sustained by professionally trained staff, overseen directly by our senior management and located in the heart of the manufacturing district; we are able to demand the highest standard of quality from our suppliers.

Quality starts with organization; we have many factories wishing to work with us but are very selective when choosing them. We send our trained audit technician who will look round the factory to assess whether it can pass international ethical & social inspections. Once this is done we will look at the machinery and make sample products to ensure the quality and manufacturing process is to our standards. We then talk to the management to assess whether or not they are people who we can discuss and solve complex problems with.

Once this is complete we will begin to produce products by placing our own Quality Control representative to oversee all production. ×
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